Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers.

Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape.

As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals.

We are currently searching for a Data Analyst / BI:

Responsibilities

• Analyze customer segmentation and marketing campaign performance
• Design and execute A/B testing strategies
• Create and maintain dashboards and reports using Power BI or Tableau
• Monitor KPIs and provide actionable insights to support marketing and business decisions
• Collaborate with cross-functional teams to improve data quality and reporting processes

Requirements

• Proven experience as a Data Analyst, ideally within marketing or business intelligence
• Strong knowledge of SQL for querying and manipulating data
• Experience with visualization tools such as Power BI and/or Tableau
• Hands-on experience with A/B testing and interpreting test results
• Excellent communication skills to translate data into clear insights

Desired

• Experience in analyzing CRM and customer lifetime value data
• Familiarity with marketing funnels and digital performance metrics

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Fully remote.

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